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Notes
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Shipment and
Payment
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A. We do custom made dresses. So if
you want us to make a dress like a
picture you have, you can send us
your pictures to our DHgate.com
message box.
A. The dress itself does not
include any accessories such as
wedding veil, bolero (jacket),
shawl, bag, crinoline ( petticoat
) headpiece as shown in the
pictures.
B. Generally speaking, if the
actual size is within 2cm bigger
or smaller than your required
size, it will not effect your
wearing, the size still fit you,
we do not accept returning.
C. Make sure that you offer us
your size and color as soon as
place an order with us,
otherwise, we couldn't begin to
make.
D. If you want to cancel the
order within *4 hours after you
place it, you need to confirm
with us firstly.
E. If you have any problems,
please feel free to ask us:)
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A: During Chinese traditional
holiday, like Chinese Spring
Festival, National Holiday, the
shipping time will a little longer
than usual. Your understanding will
be appreciated.
B: The shipping time is based on
shipping method. It will take *5
working days by UPS, DHL, FEDEX
and **0 working days by EMS, TNT,
etc.
C: Free shipping for partial
countries.
D: We accept payment by VISA,
MasterCard, bank transfer,
western union, Skrill, American
Express, and Bpay; The handling
fees & the transaction cost
is on your responsibilities.
E. If the goods is held by
the customs, please contact your
customs office, otherwise, we do
not take the responsibility for
the delayed delivery.
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Returns
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Feedback
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Notice: Since all our dresses
are made after receiving your
orders, normally we only accept
return due to quality problems.
However, if you want to return it
anyway, we can offer you partial
refund after deducting our cost of
fabric, manpower, etc. Hope you can
understand:)
A. If you are not satisfied with
the dress, please contact us
within *4 hours after receiving
it.
B. When you want to return your
dress, please mark your name,
address, and order
number, a brief
explanation of returning. Please
indicate if you prefer an
exchange or refund.
C. For exchange and return,
shipping postage is at Buyer's
expense.
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A: We do our best to make your
online purchasing as pleasant as
possible, if you have any concerns,
please feel free to contact us.
B: We would be highly appreciated
if you could leave us a positive
feedback if you are satisfied
with the dress, which will be a
great encouragement for us!
C: We know the dress is important
for your Special Day! We will do
our the best to manufacture your
dress. IF YOU HAVE ANY QUESTIONS,
PLEASE CONTACT US through
DHgate.com message box or
online chat, we will reply you
message within *4 hours except
weekends, will reply your
immediately through online chat.
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