Availavility
Trust and Confidentiality: At PortSilk
concierges, we strongly emphasize on protecting your
identity. We guarantee confidentiality: our clients’
information is protected and all interactions will be kept
at the discretion of you and your
concierge.
Customer care: Thanks to performing
processes in our customer relationship management, we well
know your profile, tastes and habits. By learning from each
interaction with you, our concierges will provide you
tailor-made services and will do their best to surprise you
by exceeding your expectations.
Service quality: For all standard
requests, we have selected the suppliers best complying
with our high quality standards.
Household
assistance:Reparation: Plumber, electrician, A/C,
shoes,Courier from home to destination,Home cleaning and
ironing,Cook,Tutoring and childcare,Dry cleaning picked at
your home
Instant
translations:Get rid of the misunderstanding and
handle uncomfortable situations by relying on your English
speaking concierges through instant
translations.
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Assistance：
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Household
assistance:Reparation:
Plumber, electrician, A/C, shoes,Courier from home
to destination,Home cleaning and
ironing,Cook,Tutoring and childcare,Dry cleaning
picked at your home
Instant
translations:Get
rid of the misunderstanding and handle
uncomfortable situations by relying on your English
speaking concierges through instant
translations.
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Lost in a train station and people barely speak
English around you?
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Stuck with your plumber at home, struggling
with your Chinese dictionary trying to explain
your issue?
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Your taxi driver does not understand you, and
drives you in the middle of
nowhere?
Q&A
service: Our local Chinese team will
give you all the tips and practical information you
need while living in China.
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Points of interest in a specific
place
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Information about price ranges / Chinese
culture
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Legal questions
Booking:
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Ticketing for concerts / live /
expo
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Restaurant booking
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Nightlife venue booking
Transportation:
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Bus / Train / Plane tickets delivered at your
home
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Self-service car rental
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Driver booking
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Chinese driving license
examination
Shopping:
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Online shopping
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Personl shopper
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Shopping guide
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Gift shop
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Leisure&Privilege：
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Travel
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Travel planning
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Access to our privilege offers
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Original tours and visits
Gourmet
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Cooking lessons
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Oenology lessons
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Restaurant suggestions & special
offers
Leisure
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Well being
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Hairstyling
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Massage & reflexology
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Estheticians / Manicurists
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Looking for craftsmen
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Buying agent/Purchasing agent/Sourcing
agent/Business Translation Service/Assistant For Business
Negotiation
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Individual/Employed by your
company/working as a freelancer/The company
cooperation way
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Finding new products and
suppliers
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Audit existing suppliers.
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Manage negotiations
anddraft
agreements.
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Perform factory inspections and quality
control.
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Manageshipping
and
logistics.
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Confirmation of product specifications and
certification requirements
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Supplier sourcing
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Initial price research, sample order and
selection of qualified suppliers
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Initialprice
negotiation
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Audit of qualified suppliers
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Final supplier selection
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Sales Agreement
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Production and Quality Control
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Shipping
Trust is
everything:I
amcompetent and reliable. I
hope that we could establish a long-term
partnership, rather than a one-time business. We
are a well established company, with all the HK
government required documents. We can give **0%
guarantee to customers for our service. We have
western orientation. We do as what we say and we
are responsible for what we do.
Contract:My
suggestion is to sign a detailed contract with
you. Including: sign statements of responsibility
and conflict of interest, information privacy
principles
Commission:
Specify the Job guideline,
can't take commission from factory is the first
one. In most cases our commission is take 7%.Of
course,Our commission is determined and
customization with our client. It determines
which control will use, how much time needed and
what is the location (s) of the control
(s). This is based on that we see each
client / assignment as unique.
Expert:I
am a production expert. I know how to plan
quality control and the costing, so I can
negotiate the price properly, according to my
long time working experience.
Communication is no
problem:
I was as a translator for
more than one year, and also have a lot of
foreigner friends in Xi’an, we always chat in
English. So I am familiar with your
product(parameters, specification, parts and
components, etc)
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