Inbox Outsourcing Solutions

Product Description

End User Services Computing Services Network Services Help Desk Services Server Management Site Network Management • IT Help Desk Support for desktops/laptops, servers, operating systems, network & connectivity, line of business, and custom developed applications • Incident management for user queries and well-defined workflow engine for gauging operational issues • Complexity management within the business environment and risk reduction from business and technology perspectives • Well defined service definitions and service levels to meet customer’s specific requirements • Maximizing network uptime; and network device’s functionalities for business-critical applications • Providing a secure and cost effective network for managing your enterprise network environment Asset Management Outsourcing Messaging Systems Management Secure Network Remote Access • Tracking and managing the distributed computing environment • Identifying, monitoring, and reporting the hardware and software asset’s portfolio for better decision making • Elevating customer’s business areas and providing consistency for offered services • Monitoring, administering, troubleshooting and optimizing day-to-day messaging activities • Ensuring high availability of infrastructure messaging activities like site replication; server and domain consolidation; incident and problem management, migration to higher messaging products • Extending access to internal systems by moving away from traditional office boundaries; help teams be more effective and increase productivity of remotely connected workers • Improving customer services by enabling utilization of absolute capabilities present within the organization Maintenance Support Services Database Management Services WAN Management