Chnstreet

we are an company who offer custom shoes and bags. bulk order and drop shipping is accepted. accept western union and money gram .

How long does shipping take
We offers two worldwide shipping options for orders: Standard and Express. Available shipping options may vary depending on the product type, quantity ordered, and address type. Standard shipping takes ***0 business days. Express shipping takes **4 business days.

Returning Damaged/Defective Items
In cases of damage or defect, we can quickly arrange replacement if you provide a digital image of the damage or defect along with a clear description of the problem and preferred action (replacement, refund or credit) in an email to our customer support team. In most cases, action can be taken as soon as we have this evidence from you. If the damage / defect cannot be verified over the phone or via email contact, the item may be required to return to Artsadd for inspection. Well then contact you with our next course of action.
If you provided us with the correct address we have it and it will show up correctly on the shipping label.

Can I track my order
If your order is being shipped to the United States, you can track your orders in www.usps.com. You can also check your order status on your ArtsAdd account.

I think my package has been lost.
Please note that all ship times are estimates and not guaranteed. If you do not receive the items within 4 weeks of the shipping date please let us know and we will take further action with the order.

I received the incorrect items
Please send us a photo of the item(s) and any additional description. We will review it and begin processing a replacement right away.

How long will it be until I get my money back
If you have requested a refund, be advised that returning funds usually take ***1 days to appear in the account used to make the purchased (depending on the processing speed of the bank that issued the funds). 
If you have requested an account credit, be advised that returning funds usually take *8 hours to appear in your Artsadd account. This credit, once available, may be used to make a purchase on Artsadd. 
If you have requested an exchange in a different size or style, an email will be sent letting you know once the reprint has been initiated.

What items can't be returned
Our products are all custom made to order. This means you choose exactly what you want to purchase and we produce it. We accept returns on orders that do not match the design criteria given to us by you the customer, if there is evidence that we have not provided a product of the standard you expect then returns are negotiable. However, we cannot accept return of non-defective products on the basis of their design, or any other deviation in customer preference since making the order. No items can be returned for refund*0 days after receipt. And we cannot accept the return of used items.